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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chanera Cotlage

September 7, 2023

5  out of  5 rating by Chanera Cotlage
"Great service and fast. My fiancé and myself worked with Kimberly and she was wonderful. She was able to find us reasonably quotes and get us covered fast! Thank you again for your assistance."

Nachum Albin

September 3, 2023

5  out of  5 rating by Nachum Albin
"Thank you Anna for guiding us on the best way to handle our insurance changes. Your patience handling all the wrinkles that came your way. This team is great!"

Yehuda Albin

September 3, 2023

5  out of  5 rating by Yehuda Albin
"Neal Gallo and Fannie Floros helped me collect nearly $1500 in insurance due to damage to my car due the theft of my catalytic converter when the car’s computer was diagnosed twice as damaged even though State Farm claimed my mechanic was responsible for the damage. They helped me organize and present my evidence as well as make many conference calls. I never would have been able to do this without their help. Anna Drewniany did a great job finishing of the trasnfer to the next owner and closing are accoutn"

David Daitchman

September 1, 2023

5  out of  5 rating by David Daitchman
"Th"

berk arslan

August 31, 2023

5  out of  5 rating by berk arslan
"Neal and his team have always guided me and my family right. They have never recommended coverage we didn’t need and made sure the coverage I had was appropriate for us. I have known him for 8 years. Whenever I have an issue he responds immediately and assists. I recommend him to all my friends and family"

Gregory Loberg

August 20, 2023

5  out of  5 rating by Gregory Loberg
"I received first-class service from Neal Gallo and his State Farm team! Anna Drewniany went above and beyond in assisting us throughout the entire process of our recent claim. Anna was always accessible, provided awesome customer service and followed-up (with me and with the outside providers) throughout all stages of the claim/repair process. Anna was absolutely outstanding and a pleasure to deal with. Neal / Anna / SF Team... THANK YOU for a job well done. It is greatly appreciated."

Anita Jacobs

August 16, 2023

5  out of  5 rating by Anita Jacobs
"Anna, from this office, along with Neal Gallo, went to bat for me when the State Farm Claim Dept. found me 25% liable for an accident in which I felt I should have no liability. They contacted their Claims Dept. and persuaded them to find me free of all liability which, ultimately, was the outcome. Without Anna’s and Neal’s tenacious intervention, I would have had out of pocket costs but, thanks to their help, I have none. I am a very happy and satisfied customer and am comfortable unequivocally recommending this office and staff to anyone looking for an insurance agency."

Dan Loeger

August 15, 2023

5  out of  5 rating by Dan Loeger
"Our family have been loyal customers for so many years (I've lost count) -- we have home, autos, and umbrella and we are SO happy with the entire office -- knowledge and service is 2nd to none! We can always count on them to give us the best policies to meet our needs."

Tom Ahlert

August 7, 2023

5  out of  5 rating by Tom Ahlert
"Marlene was very quick to respond, professional, and informative in getting a new vehicle added to our policy. Great service!"

IQ PATEL

July 20, 2023

1  out of  5 rating by IQ PATEL
"NOT HELPFUL! I request Neal Office to help with my Claim. The claim department gave me an estimate to repair my car with used and junkyard parts. My body shop and I spent hours with the claim department. We submitted a proposal about why Audi (manufacturer) recommends using OEM parts and sensors because of vehicle safety, but Neal's Office Walk Away says there was nothing they could do. Janet (I do not know the correct Name) is acting like she knows it all and putting the word in the claim department representative mouth and asking them to say that this has to do nothing with the agent, and now it is up to the claim department and insurers. Ridiculous, this is the first-ever experience I have had with Neal Office. I highly recommend that everyone re-visit their auto insurance policies to know what is covered if there is an unfortunate situation like mine."

Heloo Toyou

June 22, 2023

5  out of  5 rating by Heloo Toyou
"Neal Gallo and his team have nailed it for me, with precision and excellence. From Home, auto, motorcycle, life and many other things. A special shout out to Marlene and Alice with the awesome follow through. We (my family), all appreciate you being on our team. Not only with protecting our home and assets, but also taking the time of educating us on the things we do not understand. Thank you for being there for my family and I. -Jim V"

Cara Kranz

June 12, 2023

5  out of  5 rating by Cara Kranz
"I’ve been a long time loyal customer because this team (especially Kim) is on top of things!! I always feel well cared for and protected."

Rolf Achilles

June 6, 2023

5  out of  5 rating by Rolf Achilles
"Confident and competent staff!"

Ellen Simenovsky

June 3, 2023

5  out of  5 rating by Ellen Simenovsky
"Neal Gallo and his team are great. Whenever I need advice they are always there. Alice Mason is always there to listen to me if I have any questions or concerns that I may have. If there should be any updates to any of my policies she does them quickly and efficiently. Neal always looks out for my best interest and gives me recommendations when needed. I know they are always there for me."

Sofia Ponce

May 30, 2023

1  out of  5 rating by Sofia Ponce
"My mom has been using this insurance for years, and paid on time with no problem. And after having incidents due to car theft of our Hyundai, the insurance wants to drop our car insurance due to the claims. We are being blamed and left uninsured because of the claims as if that isn’t the whole point of insurance? And the lm instead of helping, the agent just said ‘well any insurance would tell you the same thing.’ I am not one to leave reviews, but this is terrible, and 100% dissatisfied with how our Indira is being handled."

Peter DiCianni

May 26, 2023

5  out of  5 rating by Peter DiCianni
"Neal and his team are very professional, service minded and excellent knowledge of protecting and advocating for their clients. For personal and business look no further as they are the best!"

Elviraida Hightower

May 25, 2023

5  out of  5 rating by Elviraida Hightower
"I would definitely recommend Neal Gallo for insurance coverage of home auto & life. His staff is very attentive and instrumental in getting things done for the their customers. Alice is amazing ! E. Hightower"

Stephen Rosenbaum

May 18, 2023

5  out of  5 rating by Stephen Rosenbaum
"On Monday we had the need to make our first significant motor policy claim. We became the victim of catalytic converter theft. From the moment I picked up the phone to your office, to collecting the car from the bodyshop less than two days later, the experience was smooth and reassuring. Neal and his team at State Farm did a great job of overseeing the whole process. Nobody wants to experience this. However, if it’s going to happen to you, have a State Farm policy! Thank you! Stephen"

Netanel Frankel

May 4, 2023

5  out of  5 rating by Netanel Frankel
"Professional and courteous. They helped me get car insurance in under an hour with a great rate!"

Myria Knox

May 2, 2023

5  out of  5 rating by Myria Knox
"LOVE this State Farm office! Who loves insurance? lol Been with them for awhile--car and renter's. Agent Mark is so patient, explained everything. Affordable. Convenient pay methods. Jenny ROCKS! Staff/administrative assistance is always the backbone. Right? She is knowledgeable, efficient, and always so helpful."

Althea Jean “Teea” Dabbs

April 4, 2023

5  out of  5 rating by Althea Jean “Teea” Dabbs
"Madiha Khan Is Amazing!!! I Recently Had A Billing Issue & A Couple Of Other Issues. She Managed To Resolve Everything Really Fast While Staying In Touch With Me. Thanks Again Madiha😊"

Dennis

March 29, 2023

5  out of  5 rating by Dennis
"Very professional, knowledgeable and easy to deal with. My agent Anna is a pleasure to work with, very knowledgeable in all aspects and will save you a ton of money!! They go above and beyond!!"

zenia zaruszak

March 29, 2023

5  out of  5 rating by zenia zaruszak
"Neal and Anna are very knowledgeable and helpful. I would hands down recommend Neal Gallo State Farm insurance Company."

Ela Zak

March 23, 2023

5  out of  5 rating by Ela Zak
"Natalia has been helping me for years. She is very knowledgeable and always eager to help. She never disappoints."

Edgar Garcia

March 21, 2023

5  out of  5 rating by Edgar Garcia
"Excellent customer service, communication, reminders and follow through. Pleased. :)"