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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John D Wells

January 6, 2026

5  out of  5
rating by John D Wells
"Always helpful and friendly!"
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Iveth Ramirez

December 18, 2025

1  out of  5
rating by Iveth Ramirez
"I'm reading the comments about Jenny's customer service, and I wish I had received the same kindness and assistance as a customer. Her lack of professionalism with my policies caused me to leave the agency I had been with for over 15 years. I hope the misunderstandings she had with me will serve as a learning experience for her, so she knows how to deal with a customer who, like me, expects to be treated with promptness and professionalism, without any arrogance or condescension."
We responded:
"Maria- I am so very sorry about your experince here with us. We try every transaction to make people happy aside from the work end of the call. We want every client to feel as though they are our only client. Jenny has been here for 10 years with us. I know Jenny cares deeply about the work she does and that this has been very hard for Jenny to see because of her honest caring ways. I thank you for your feedback. This is how we get better. I can say, from working side by side with Jenny for all of these years. This is not Jenny's intention in any interaction to have a client feel this way. I think it is best to wish for the best of health to you and everyone in your life Maria. I wish the best for everyone in your life during the holiday season here. I thank you for the time you have been with us. You have been appreciated, and we are grateful for your time here- even if it does not feel that way for you. Stay healthy Maria. Neal Gallo-"
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Emmanuel Ofori-Danso

December 10, 2025

5  out of  5
rating by Emmanuel Ofori-Danso
"Mark Wynn is great to deal with . He has so much knowledge in the industry. Anytime I speak with Mark I get a lot and he compares rates and gives me the tools to select which one best fits my needs . You’re the man for savings"
We responded:
"Emmanuel- Thank you so much for recognizing Mark and his experience and care for clients. Mark is a tremendous asset to our clients. Knowledge and experience with true caring of people is what makes the difference in the lives of our clients. Our entire team is filled with these qualities and more. We all love we what all do with and for our clients. This is a true partnership with our clients in their financial lives. We take what we do extremely seriously as we understand the impact we can make in our clients lives. Thank you so much for being a partner with us Emmanuel. We wish you and everyone in your life all the best of health going forward. Thank you so much. Neal Gallo-"
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Dennis Sherman

December 8, 2025

5  out of  5
rating by Dennis Sherman
"Very friendly and helpful insurance agency! I get terrific service every time I call."
We responded:
"Dennis- Thank you so much for your kind words and taking the time to write a 5-star review! It is so appreciated. We all wish you and everyone in your life the best of health. We are grateful to have the opportunity to be a partner in your insurance and financial life. All the best to you and thank you so much Dennis. Neal Gallo & Team. "
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George W

November 26, 2025

5  out of  5
rating by George W
"Thank you Deanna and Neal for your prompt attention to my needs- again!! You are superstars!"
We responded:
"Thank you for trusting us George! We appreciate you :) George- it is always our pleasure. The relationships that we have with you and your family is the joy of the work we do. We love our partnership with every client. It is a special way to do business in our agency, and we truly appreciate you and all the years we have been working together. "
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Johan Rangel

November 10, 2025

5  out of  5
rating by Johan Rangel
"Have a great and professional relationship with agent. Jenny is an amazing person who really cares for you and will always work with you. Always address my issues or problems in a timely manner. They always return my call if I can’t reach them the first time. 100% Hundred percent would recommend to anyone who still likes to interact with people and not machines."
We responded:
"Johan- Thank you SO MUCH. The word Cares is what makes my day. it is what separates a real partnership from just business transactions. We strive every day and every transaction to bring value, care and an impact to our clients lives that is positive. Thank you so much for all the years you have been with us. We look forward to working with and for you for a long time to come Johan. We wish that you and everyone in your life is and stays healthy. Thank you so much- Neal Gallo. "
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Sagona Perryman

November 10, 2025

5  out of  5
rating by Sagona Perryman
"Jenny, Jenny, Jenny…thank you, thank you, thank you! I can’t say this enough! I’ve been with Neal Gallo for well over 20 years and having Jenny as their representative makes me HAPPY! She is my superhero! My vehicle was labeled as a total loss, the reps in Atlanta left me in limbo, no one was communicating with me. Then I called Neal Gallo’s office and it was Jenny to the rescue! After explaining why I was confused and concerned, Jenny worked her magic and called me back, as promised, with details about what was happening with my claim and next steps. Jenny follows through and keeps promises. I offered to send her flowers and asked if she liked chocolate covered strawberries because I’m so grateful for her service. She declined. So, this Google Review will serve as a testimony to how truly appreciative I am to have Jenny, at the Neal Gallo agency, as my State Farm representative!"
We responded:
"Sagona- I cannot thank you enough for your recognizing the care that Jenny puts into our clients every day. This is the #1 attribute we look for in teammates here- CARE. without it- how are we to have a real partnership with our clients. Thank you so much. This will make Jenny's Day! We wish all the health to you and everyone in your life Sagona. Thank YOU! Neal Gallo- "
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Maryam Samad

October 29, 2025

5  out of  5
rating by Maryam Samad
"I requested her to email me insurance cards this morning . I got it in no time . Thanks I really appreciate your quick service ."
We responded:
"Maryam- Thank you so much for your five-star review! It is greatly appreciated. We appreciate the partnership and look forward to working with and for you for so many years into the future. We all wish that you and everyone in your life is and stays healthy. That work is good for you. Thank you again, so much Maryam. Neal Gallo-"
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Pam Mazur

October 10, 2025

5  out of  5
rating by Pam Mazur
"Wonderful people at this State Farm Facility! Ive been with them for 50 years!"
We responded:
"Pam, Thank you so much for the five-star review. I hope you and everyone in your life is healthy and that work is good for everyone. It is my and my team's pleasure to be your partner in your insurance life. Thank you so much for the opportunity to serve you and for all the years together. Stay healthy and thank you so much Pam. Neal Gallo- "
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Ellen S

September 9, 2025

5  out of  5
rating by Ellen S
"Camille Annello my office manager at Neal Gallo State Farm office is always friendly and eager to help. Every time I call the office to pay a bill or ask a question she is always there to help. I have been going to Neal Gallo State Farm for years and I always felt cared for. Neal and his staff was and is always there for me."
We responded:
"Ellen- I cannot thank you enough for your review. The comment that you feel cared for is what struck me. This is who we are and who works here. Every team member we have truly cares for people. That is why each of them are selected and remain here. It is wonderful to work with a team of knowledgeable , hard working people who CARE about people. You have to in this buisness. It is so wonderful to see that you feel this. This is something I talk about in almost every team meeting. We have a team that truly , honestly cares about people. We wish that you and eveyrone in your life is healhty Ellen. Thank you so much for taking the time. Neal Gallo-"
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Thomas Arevalo

July 30, 2025

5  out of  5
rating by Thomas Arevalo
"I had the pleasure of working with Anna and Neal getting quotes for home and auto insurance. Both were extremely helpful and Anna helped me finalize and get the coverage I needed. Fantastic customer service from both agents and I highly recommend both of them."
We responded:
"Tom- Thank you. It has been wonderful getting to know you and work with you. Me and my entire team look forward to building a lasting partnership with you and your family for a long time to come. We are incredibly grateful to have you aboard with us. You will find that this really is a true partnership. A place to get immediate responses to your needs and questions. When in need - you will have no better advocate on your side. you will always and constantly get consistent guidance on every transaction, what to plan for looking forward in a proactive manner. Thank you so much Tom- looking forward to the years ahead. Neal Gallo"
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Sigita Savilova

June 25, 2025

5  out of  5
rating by Sigita Savilova
"Camille Anello was very pleasant to work with! She was very knowledgeable and addressed all my concerns with care and kindness. After this experience, I plan on switching all of my policies to StateFarm. Thank you again, Camille!"
We responded:
"Sigita- This is so kind of you to recognize Camille like this. We know this to be true of Camille and I as so glad you can feel the care come through on your interaction with our office. We take great responsibility for what we are tasked with for our clients. We view this as a true partnership with our clients in protecting their life's work of building their financial lives. Thank you so much for taking the time Sigita and we look forward to work with and FOR you for a long time to come. Neal Gallo"
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Linda Castellon

June 25, 2025

5  out of  5
rating by Linda Castellon
"I’ve had policies with the Neal Gallo Agency for many years. Everyone is so helpful but especially Camille Anello who has provided excellent, professional and extremely timely services/assistance on many occasions. Definitely 5 star!"
We responded:
"Linda- Thank you for taking the time to write this wonderful review. We truly appreciate it and are so grateful for the partnership we have with you all these years. It is a pleasure to work with and FOR you . We wish that you and everyone in your life is healthy and that work is good for you. Thank you again, so much. Neal Gallo"
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Alexandra Nelson

June 24, 2025

5  out of  5
rating by Alexandra Nelson
"Thanks for walking me through my embarrassing mistake! You guys are always great."
We responded:
"Alexandra- Thank you so much for your review of Camille. Camille, like all of our team of 11 here, cares deeply about all of our clients. I am so glad it comes through to you. Never anything to ever be embarrassed about here. We are your partner in your insurance/financial life. We cherish the relationship and look forward to so many years together. Thank you so much for being a partner in this with us. We are honored to work with AND FOR you in all of this. We hope that you and everyone in your life is healthy. Neal Gallo-"
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Mickey Smith

June 20, 2025

5  out of  5
rating by Mickey Smith
"I wish to commend highly Camille Nello. Anytime I call she is extremely helpful and always goes the extra mile to help me with all my issues. When I was so upset with an issue ,she took the time to calm me down and proceeded to help me address the problem. She always takes time with me and is never in a hurry to end the phone call. She’s the best and I know I can count on her help."
We responded:
"Mickey- I cannot thank you enough for your taking the time to commend and recognize how much Camille cares about our clients. I am so thrilled to see that you felt this, like so many of our clients. Thank you so much. We are so grateful to have the partnership we do with you for all of these years. It is an honor and a pleasure to work with and for you Mickey. We wish that you and everyone in your life is and stays healthy. Neal Gallo- "
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Barbara Scheidt

June 19, 2025

5  out of  5
rating by Barbara Scheidt
"Camille took care of my policy changes quickly and professionally."
We responded:
"Hi Barbara- We have been together so long working as partners in your financial protection life. Thank you so much for taking the time to recognize Camille and Camille's care. We deeply care about and understand our role in protecting our clients financial interests and life. We take what we do extremely seriously. We know the impact we can make in our client's lives. It is such a pleasure to work with and for clients like you Barbara. Thank you so much for all the years we have been together and the manner in which you work with us. WE have purpose to our work, and it's you and all of our clients. Thank you - we hope that you and everyone in your life is healthy and doing well. Neal Gallo -"
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Mark Enright

June 10, 2025

5  out of  5
rating by Mark Enright
"Professional and very knowledgeable awesome service"
We responded:
"Mark- Thank you for your 5 Star review! It is so greatly appreciated. Thank you for taking the time to do that. We strive to have every client feel that way after every contact with us. It is an honor to us to be your partner in your insurance life. We hope that you and everyone in your life is healthy and that work is good for you. Thank you . Neal Gallo-"
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Tina Spencer

June 6, 2025

5  out of  5
rating by Tina Spencer
"Fantastic and knowledgeable agents!"
We responded:
"Tina- Thank you SO MUCH for your 5 Star review. It is so much appreciated! IT is such a pleasure to work with and FOR you and your family. To be a partner in all of this important work that protects your financial life. We strive to make every transaction easy, smooth, pleasant and put a smile on your face. Give a good vibe during our busy days. Thank you very much and thank you for recognizing Camille . Thank you very much Tina. Neal Gallo-"
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Sharion Speed

May 30, 2025

5  out of  5
rating by Sharion Speed
"I called to update mailing information. This was promptly taken care of with updates emailed and mailed to me. There was hassle or delay with service. Highly recommend this team."
We responded:
"Sharion- Thank you so much for your time you took to prop us up! It is so appreciated, and we are so grateful to you. We honor and value our partnership with you. We look forward to working with and FOR you for a long time to come. We wish that you and everyone in your life is healthy and that work is good for you Sharion. Thank you so much. Neal Gallo-"
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Melissa Smoler

May 23, 2025

5  out of  5
rating by Melissa Smoler
"I've been with this agency for years and everyone who works there are true professionals. Big shout out to Camille who is outstanding at her job and cares so much about her customers. She has been more than helpful!"
We responded:
"Melissa- Thank you for your time in making this note about everyone at the agency. My mission when I started this business was to make a living by being a positive influence in people's lives. The only way that can happen is if you truly care about people and assemble a team of deeply, nice, smart and above all Caring people. We have a team of 11 people that exemplify that. It truly is our pleasure to be your partner in your insurance life, which protects all of your financial life. Yes, you are completely correct about Camille as well. Camille cares deeply about people and is outstanding Thank you so much for taking the time, Melissa. We hope that you and everyone in your life is healthy. Have a wonderful weekend. Neal Gallo-"
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lynda gunther

May 23, 2025

5  out of  5
rating by lynda gunther
"Great customer service! Quick response time, very knowledgeable. They are the best!!!"
We responded:
"Lynda- Thank you so much for taking the time to give us a 5 Star Rating. We value you as a long time client and we all wish you and everyone in your life to be healthy and well going forward. Thank you so much for all of the years with us. It's a pleasure to work with and for you Lynda."
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Mark Rieger

May 22, 2025

5  out of  5
rating by Mark Rieger
"Today was just another example of the best care one could ask for when you surely need it; State Farm comes through once again! Today I was at the DMV and needed proof of insurance, since it wasn’t in the car or on my person. How fortunate I am to know that State Farm immediately answers my call and immediately sends me a copy of my policy/card in literally 2-3 minutes. Thank you Neal Gallo for having a 5 star business. This is another example of why we have been lifelong policy holders at State Farm. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Mark- I cannot thank you enough for your words here today. Wow, what a wonderful way to start the day. It is my pleasure and the team that works with you here as you are always and forever a joy to work with and work FOR! Having a partnership with our clients is how we view our role in your life. I hope you and everyone in your life is healthy Mark. That work is good for you. That you are happy and on your way to a healthy retirement at some point. Thank you, Thank you Mark! Neal Gallo-"
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Kim Sibley

May 21, 2025

5  out of  5
rating by Kim Sibley
"Neal and Camilla are so knowledgeable and easy to work with. The are professionals who aim to meet/exceed your needs!"
We responded:
"Kim- It is our pleasure to serve you and help you through all of the complexities of insurance. We love what we do, and I hope that shows through in every transaction with our team. It is so wonderful to have you as a new client, (although it feels as though we have been working together for a long time already) and we look forward to building our partnership with you and your family for many years to come. Thank you so much Kim! Neal Gallo-"
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Allen Buchta

May 21, 2025

5  out of  5
rating by Allen Buchta
"Excellent service and Jenny was great helping with all questions. Highly recommended!"
We responded:
"Thank you, Allen, for taking the time to recognize Jenny. Jenny works hard all day to help clients align their coverages to protect their assets properly with efficiency. The level of experience and knowledge that Jenny possesses is a great asset to our clients. Our entire team is the same way. It is an absolute pleasure to work with and FOR you Allen. To be a partner in your insurance life and be the ones responsible to protecting all that you are working for to build. Thank you so much for all of the years with us. We look forward to many more years to come. Stay healthy Allen. Neal Gallo-"
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Molly Veit

May 20, 2025

5  out of  5
rating by Molly Veit
"Camille went above and beyond to resolve an issue I've had with my lienholder and after months of back and forth it has finally been handled. I cannot thank her enough. This office has always been easy to contact and is quick to respond. Thank you!"
We responded:
"Thank you so much Molly! Thank you for taking the time to write this for Camille. We have the wonderful opportunity to serve clients as partners in their financial life. To make a positive impact in our client's lives. We can only do that with a team of truly caring people. That is the only way that things get done above expectations. Thank you so much for recognizing Camille. Camille is fantastic and we are so happy to have Camille, and the rest of the team assembled to partner up with all of our clients to get things done right, efficiently and with a pleasant demeanor. One of the goals we have is to put a smile on everyone's face each day. We are glad you feel this, and we look forward to working with and FOR you for a long time to come. We wish you, Molly, and everyone in your life is healthy and doing well. Neal Gallo-"